Terms of Service

1. Agreeing to these terms

These terms are an agreement between you and Droot about using Droot Chat. By creating an account you agree to them and to our Privacy Policy.

2. Who can use Droot Chat

You must be 18 or older, or have the verifiable consent of a parent or guardian. You need a mobile number that you are allowed to use, and you are responsible for activity on your account.

3. What you must not do

Don’t share anything illegal, including child sexual abuse material, intimate images without consent, or content that threatens India’s unity, security or public order.

Don’t harass, threaten, defraud or impersonate anyone, and don’t send spam or automated bulk messages.

Don’t try to break, overload or reverse-engineer the service, or to get at other people’s accounts or data.

4. Safety and enforcement

You can block and report people. Reports include the messages you choose to send us. We may limit or suspend accounts that break these terms or the law, and we act on lawful orders from Indian authorities.

If you think we got it wrong, you can appeal to our grievance officer.

5. Your content

What you send belongs to you. Because it is end-to-end encrypted, we can’t see it; you give us only the permission we need to store and deliver it in encrypted form.

6. Droot AI

Droot AI’s summaries, suggestions, translations, reminders and transcripts are produced automatically and can be wrong. Check anything important. Cloud AI works only in chats where you turn it on.

7. The service

We work to keep Droot Chat available and secure, but we can’t promise it will always be uninterrupted or error-free. Features may change.

8. Ending your use

You can delete your account at any time in Settings or at chat.droot.com/delete-account. We may end accounts that seriously or repeatedly break these terms.

9. Liability

To the extent the law allows, Droot is not liable for indirect or consequential losses arising from your use of Droot Chat.

10. Law and disputes

These terms are governed by the laws of India. Complaints go first to our grievance officer at chat.droot.com/grievance.

11. Changes

If we change these terms we will tell you in the app before the change takes effect.